Annual Survey

Thank you for taking your time to give us valuable feedback regarding or program.

Enrolled Program(Required)

Adaptive Riding

Equine-Assisted Learning

Equine-Assisted Counseling

Please check all the areas you have seen PHYSICAL improvements this year because of TROT services(Required)

Improved balance

Improved muscle tone

Improved flexibity

General health improvements

Improved core strength

Improved hand/eye coordination

Improved mobility and independence

This area does not apply

Other/Additional

Other/Additional PHYSICAL improvements(Required)

Please check all the areas you have seen COGNITIVE improvements this year because of TROT services(Required)

Ability to follow directions

Improved sequencing ability

Improved memory

Improved attention and focus

Improved problem-solving ability

This area does not apply

Other/Additional

Other/Additional COGNITIVE improvements(Required)

Please check all the areas you have seen COMMUNICATION improvements this year because of TROT Services.

Improved Vocalization

Improved pronunciation/articulation

Increased use of overall communication

Increased vocabulary

Improved ability to wait to talk

Improved eye contact

This area does not apply

Other/Additional

Other/Additional COMMUNICATION improvements(Required)

Please check all the areas you have seen SOCIAL/EMOTIONAL improvements this year becauseof TROT services.

Other/Additional SOCIAL/EMOTIONAL(Required)

Participation Satisfaction

Please rate how satisfied you are with the following program qualities.

Horses

Horses meet the needs/behaviors of the participants.

Instructor/Facilitator/Counselor

Pay attention to safety measures; engages the participant during the session; is respectful to everyone involved in the sessions; has a clear understanding of the participant’s goals.

Volunteer Support

Program schedules are clearly stated; changes in sessions are communicated; staff provide feedback and any concerns to the participant/caregiver.

Communication About Programs

Program schedules are clearly stated; changes in sessions are communicated; staff provide feedback and any concerns to the participant/caregiver.

Program/s Fits Participant’s Needs

Program/s meets the participant’s personal/physical/emotional goals.

Program Organization

Program is well organized.

Staff skill in services provided

Staff are skilled in providing quality Equine Assisted Services.

Participant Goals

Sessions relate to the participant’s specific goals.

Program as a Therapeutic Tool

Have been able to identify progressions in the participant's goals due to to their sessions here at TROT.

Additional Details regarding your answers above for programming

If you answered "Dissatisfied or "Very Dissatisfied" to any questions regarding programming in this survey, please explain in more detail.

Administrative, Safety, Accessibility and Financial

Administrative(Required)

Paperwork and payments are explained and processed; additional questions are addressed promptly.

Process to Report an Absence(Required)

Ease of application process; event info; calendar; and program/s info.

Webpage Accessibility/Navigation(Required)

Ease of application process; event info; calendar; and program/s info.

Affordability of Services(Required)

We do our best to keep cost of services as low as possible for participants. We understand our participant's come from a varied demographic. In order to move forward on assisting participants, please choose the statement that would most apply to your current participant’s/family’s budget.

I had no problem with the cost of services.

I found the cost of services to be within our budget.

The cost of services affects our choices to continue.

We made adjustments to our budget to attend with TROT.

I was able to obtain financial aid, but could not continue without it.

I was able to obtain financial aid, and will continue without it if needed.

Financial Aid and Availability(Required)

Please choose the statement that is true

Participant did not apply for financial aid.

Participant applied for Financial Aid and received

Participant applied and did not meet Financial Aid due to income verification.

Participant did not apply because they felt they would not meet the income verification process.

I was not aware there was financial aid.

I choose to not reply to this question.

Program Safety(Required)

Safety measures are taken seriously; participants are provided with all needed assistance

Facility Safety(Required)

The facility is clean, well lit, well maintained, free of debris; paths are clear. Sensory course is well maintained; viewing areas are clean and organized for observers.

Facility Accessibility(Required)

Facilities are accessible and comfortable for observers, visitors, and participants of various abilities.

As part of the Adaptive Riding Program Please Answer the following: TROT has an implemented policy which allows up to three cancellations in any program year (July 1 – June 30) for reasons beyond our control such as weather, staff illnesses, horse unavailability, etc. without providing make-up sessions. This provides TROT with the opportunity to keep the overall cost down as cancellations incur additional obligations overextending our limited resources. Celebration of Achievement counts as a makeup lesson for all riders, except for our Saturday participants.

Did you experience that we followed our guidelines on cancellations? (Required)

Yes, the policy was followed.

No, the policy as you have stated was not followed.

If you had the possibility of a makeup class and chose not to, we would love to understand why in order to review our make-up classes.

Examples may be - disruption in schedule, travel needs, caregiver assistance, not the same staff/volunteers etc

Additional Details regarding your answers above for the administrative, safety, accessibility and financial.

If you answered "Dissatisfied or "Very Dissatisfied" to any questions regarding programming in this survey, please explain in more detail.

Overall Program

Likelihood of Returning to TROT(Required)

How likely are you to continue participating in the TROT program?

Overall Level of Satisfaction(Required)

Based on all the areas presented in this survey, rate your overall level of satisfaction with TROT.

For the overall program, if you have additional feedback, please explain below.

Would you continue participating in equine-assisted services at TROT?(Required)

Yes

Maybe

Would you refer others for services at TROT?(Required)

Yes

Maybe

How did you first hear about TROT?(Required)

Word of Mouth

Local Organization Referral

Online

Other

Were you on a waiting list?(Required)

Yes

How long were you on the waitlist?(Required)

Additional suggestions or recommendations to improve TROT services

If you would like to share more, please reach out to a TROT Staff member.

Annual Survey

Participation Satisfaction

Administrative, Safety, Accessibility and Financial

Overall Program

MISSION

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